How to View the BluChat Widget

How to View the BluChat Widget

Introduction

This article describes what to do when your BluChat is not loading within your modules and/or how to unhide the BluChat Widget. If you have any questions, please reach out to the BluRoot team at support@bluroot.ca.

How to Use

Below are the steps on how to fix your BluChat when it is not loading:
  1. Go to the Setup Page (⚙️) on the top right of the page next to your profile picture.
  2. Under Customization, select Modules and Fields. 
  3. Click on "Organize Modules" in the top right hand corner.
  4. Scroll and check off BluText History and BluText Templates in the list, then hit save.  
  5. BluChat will now load in your modules.
For a detailed walk-through, please see the following video:



For a detailed walk-through, please see the following video: