Activate and Configure the AI Investment Bot

Activate and Configure the AI Investment Bot

Introduction

The AI Investment Bot is an advanced automation tool in Cloven that helps financial advisors identify key opportunities across their book of business — without needing to sift through data manually. It creates smart, proactive tasks based on account activity, cash thresholds, and other client events.
Notes
Note: This feature currently only available for users with Cloven's add-on integrations.

Activating / Deactivating AI Bot alerts

1. In Cloven CRM, click on the 'gear' icon to go into settings. 

2. Click on 'Schedules' under the Automation section.

3. From the page that opens, you can activate /deactivate alerts as required by clicking on the button in line with the desired alert. (All will be activated by default)

Alert #1 -  High Cash Balance Alert

Every day, the AI Bot checks all investment accounts (RRSP, TFSA, etc.) for each client and calculates the percentage of the account held in cash.
If more than the pre-configured percentage of the account is sitting in cash, the bot automatically creates a task for the assigned advisor. The goal is to prompt timely follow-up: reach out to the client, review their portfolio, and potentially reinvest the idle funds.

Customizing the cash threshold percentage

1. In Cloven CRM, click on the 'gear' icon to go into settings.

2. Go to the Marketplace section and click on All. 

3. Navigate to the installed tab.

4. Scroll and look for 'AI Bot for Investment Opportunities' and click 'Configure'

5. In extension settings, click on the pen icon towards the right to edit the settings. 

6. Change the 'Cash Balance threshold - Percent' to your desired value and click save.

Alert #2 - VIP client identification

The bot calculates the total value of all accounts linked to a contact. If a client’s total AUM (Assets Under Management) exceeds your pre-configured amount, it automatically:
  1. Updates Contact type to 'VIP'
  2. Creates a follow-up task for the advisor, prompting them to review or engage with that high-value client.

Customizing the VIP threshold amount

1. In Cloven CRM, click on the 'gear' icon to go into settings.

2. Go to the Marketplace section and click on All. 

3. Navigate to the installed tab.

4. Scroll and look for 'AI Bot for Investment Opportunities' and click 'Configure'

5. In extension settings, click on the pen icon towards the right to edit the settings. 

6. Change the 'VIP Investment Threshold' to your desired value and click save.

Alert #3 - RRSP to RRIF Transition Reminder

On a client’s 69th and 70th birthday, the bot checks whether:
  1. They have an RRSP
  2. They do not yet have a RRIF
If both conditions are true, the system creates a task reminding the advisor to follow up and begin the RRSP-to-RRIF conversion conversation, in line with regulatory timelines.

Alert #4 - RRSP Season Task Generation

On January 1st, the bot scans your entire client base for anyone with an RRSP account. It then:
  1. Sorts those clients based on net worth
  2. Creates tasks to follow up with them, spread over the next 8 weeks
This feature helps advisors space-out outreach strategically and kick off the RRSP season with purpose.

Alert #5 - TFSA Optimization – Post-Tax Season Outreach

On March 1st, the bot looks for clients who:
  1. Have a non-zero balance in an Unregistered account
  2. Also have an active TFSA
It sorts these clients by net worth and then creates staggered tasks over the next 8 weeks, encouraging advisors to reach out and discuss moving funds into the TFSA- maximizing tax-sheltered growth.